Returns

We want you to love your purchase from us. If for any reason you need to return or exchange an item, please contact us at shop@kristinanordlof.com.

Returns have to be initiated within 14 days of receiving your order. Items must be unused, in their original condition, and with all tags attached. Returns initiated beyond this period may result in store credit being issued instead of a refund. Please note that used or damaged items may not be eligible for a refund and could be returned to you at your expense. Ensure all original packaging, including instructions, bags, and tags, is included with your return.

Refunds will be processed back to the original payment method. Kindly note, the initial shipping charges will not be refunded. You are responsible for arranging and covering the cost of the return shipment.

Please understand that made-to-measure or personalized products cannot be returned.

Thank you for shopping with us! If you have any further questions about our return policy, don't hesitate to reach out to our team.